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Havas CX

Building meaningful experiences

At Havas CX, we believe in building customer relationship through experience. We know for a fact that experience has become key to your brand value.

In a world where people are shifting more of their lives online, traditional business models are transformed and the relationship between brands and customers is dramatically disrupted. Yet while 80% of the companies believe they deliver superior experience… only 8% of the customers agree.

This is where our CX network closes the loop with our Media and Creative offers by delivering more effective experiences which build more meaningful relationships. We help you deliver on your brand commitment, create an emotional connection and generate loyalty with your customers by providing seamless personalized functionalities with a human touch.

Thanks to our network of 1,500 experts, companies like Canal+, UEFA, EHL, EPFL or SICPA trust us to take an end-to-end approach to the customer ecosystem, to transform their company, deliver superior experiences and engage their customers. Because when you get it right, meaningful experiences outperform the market.

Nespresso

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EPFL

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Nespresso

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