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Havas CX

Building meaningful experiences

At Havas CX, we believe in building customer relationships through experience. We know for a fact that experience has become key to your brand value.

In a world where people are shifting more of their lives online, traditional business models are transformed and the relationship between brands and customers is dramatically disrupted. Yet while 80% of the companies believe they deliver superior experience… only 8% of the customers agree.

This is where our CX network closes the loop with our Media and Creative offers by delivering more effective experiences which build meaningful relationships. We help you deliver on your brand commitment, create an emotional connection and generate loyalty with your customers by providing seamless personalised functionalities with a human touch.

Thanks to our network of 1,500 experts, companies like Nespresso, Cailler, Canal+, UEFA, EPFL or Gaznat trust us to take an end-to-end approach to the customer ecosystem, to transform their company, deliver superior experiences and engage their customers. Because when you get it right, meaningful experiences outperform the market.

GVA airport

From Palexpo to Pixels

GVA Airport brings Geneva’s iconic autumn fair to life online through a vibrant, immersive digital experience that extends the energy of the event far beyond Palexpo.

CANAL+

Pitch like a legend

We all know someone who ruins a series by pitching it badly. Pitch like a Legend by CANAL+ Suisse turned this everyday fail into a legendary pitch. Starring comedian Bruno Peki, giving fans the tools to talk about their favorite shows without spoilers, confusion or drama.

Smile, Cailler has a website for you
Cailler

The chocolate side of life!

Cailler’s new joyful brand platform called for more than a refresh. We reimagined Cailler.ch from strategy to UX and content, turning it into a warm, immersive digital experience as delicious as the chocolate itself.

Nespresso & Faction skis: a collab built for the highest peaks
Nespresso

Brewing the slopes

What happens when recycled Nespresso coffee capsules meet Swiss powder? Meet the new Faction x Nespresso collection: skis, poles and after-ski boots, blending circular design with mountain performance. From immersive landing page to a takeover in Verbier, this is how a sustainability story transforms into a striking alpine statement.

Pilla

Connected to you future

Financial education is still missing, even in Switzerland.
Meet Pilla from Crédit Agricole next bank, a pension app designed to make the 3rd pillar simple and accessible for a new generation. From naming and branding to full 360° rollout, this ecosystem turns knowledge into power, and connects users to their future.

Gaznat

Welcome to the Innovation Lab

Engineers, nanoprene membranes and a methane reactor—powering Switzerland’s largest biogas site in Aigle. Want to see it simply? Take a 3D digital tour. Let’s begin!

CANAL+

Waiting Wins

Turn waiting into winning with CANAL+. This holiday season, delayed flights become your ticket to endless entertainment. Apologies in advance if your flight’s on time!

EPFL introduces the first ever fully-digital annual report
EPFL

The annual report of the year

Discover how the EPFL revolutionized its annual report with a fully digital format, offering unlimited access to its world of innovation, education, and research.

Dive into the world of Nespresso Vertuo
Nespresso

The Vertuo Hub

Dive into Nespresso’s Vertuo Hub — an immersive, colorful platform where you can explore recipes, master machine tutorials, and unlock the magic of this revolutionary coffee.

Our Clients

CaillerNespressoGaznatEPFLGTGCanalGVA AirportCredit Agricole